What can I expect as a new patient?
Your treatment starts the moment you contact the office. After determining how we can best assist you, staff will schedule and confirm your initial evaluation. You will receive a confirmation email from Athena, our patient portal service, inviting you to create your own login to view future records.
All intake paperwork can be electronically completed on your phone. A link will be sent out via text message for uploading all required demographic information the day the appointment is made, and electronic consents are sent out several days prior to your appointment. Please complete all intake paperwork electronically prior to your appointment to avoid delays once at the office.
Please come prepared with a list of your current medications, including any vitamins/supplements you take regularly. Lab work orders and prescriptions will be sent electronically to your preferred lab and pharmacy locations during the visit if applicable.
Our main office entrance is in Vintage Park inside of The WorkLodge across from the H-E-B and next to Broken Egg Café. Please ring the doorbell and check in with the receptionist when you arrive. Our Cypress office is located inside of Serenity Wellness & Counseling at 17820 Mound Road Suite B, Cypress, Texas, 77433.
If your visit is via telehealth, a link will be sent to your phone via text and email for testing your connection and joining the appointment. We ask that you login 10 minutes prior to your appointment time to ensure working technology.