How do I request a refill on my medication?
Please call the office directly for refill requests or request a refill via the patient portal. Please note we do not accept electronic refill requests generated by pharmacies, as they are automatically generated and often inaccurate if medications have recently been changed. We do ask that you call at minimum 3 days prior to needing a refill to ensure that you are able to obtain refills prior to running out of medications, although we do try to process requests within 1-2 business days. Any new medications will require a patient visit and all controlled substances require a visit at minimum every three months. Please note that refill requests are not considered emergencies, and we will process them as soon as possible during business hours. If you have not been seen within the last 3 months, your refill may be denied or only partially refilled until you are seen for a follow-up.